Gentleness Is Key to Personal Home Care Services

At Visiting Angels Newton/Canton, our personal care program is vital to the safety and well-being of seniors. Unlike companion care, which covers less intensive caregiving needs, personal care provides seniors with assistance for daily living activities such as dressing, grooming, and bathing.

Given the sensitive nature of these activities, personal care providers need special skill sets to perform these tasks. One particularly important quality—that is often overlooked is gentleness. And not just physical gentleness, but emotional gentleness, too.

Physical Gentleness

When you consider the activities personal care entails, physical gentleness seems like a given. After all, you don’t want to be rough when helping seniors in or out of the shower or when brushing their teeth. 

Gentleness may suddenly seem like a tall order. When you help a person into and out of the shower, it takes a great deal of physical effort, and your main priority is injury prevention, not comfort. Meanwhile, simple activities like tooth brushing can be tricky to get right. Even with the best intentions, home care aides may struggle to apply the right amount of pressure or use the proper brushing technique. A mistake in one direction can lead to oral health problems. An error in the other direction can inflict pain during brushing, especially to sensitive gums.

Without training or experience, caregivers can fail to strike the right balance when performing personal care tasks. And seniors who receive assistance may be unwilling or unable to speak up, causing them to endure pain and discomfort quietly.

That’s why it’s so crucial that personal home care providers perform their jobs well and gently. For example, they know how to safely transfer seniors into the tub or shower without causing discomfort or comb an elderly adult’s hair while navigating painful knots. In short, they know how to attend to their clients’ physical well-being without compromising physical comfort. 

Emotional Gentleness

In personal care, it’s not enough to be physically gentle. Caregivers must also exhibit emotional gentleness toward seniors who feel uncomfortable and sensitive when needing personal care, which makes sense when you consider many of the private acts personal caregivers provide. Few of us would feel comfortable dressing or bathing in someone else’s presence. These emotions are only compounded by the loss of independence that many individuals feel in these moments. 

Navigating these moments takes a great deal of emotional intelligence and compassion on the part of caregivers; it’s a critical part of the job. If a client receives care and feels embarrassed or powerless afterward, a caregiver has failed to impact their quality of life positively.

Compassionate caregivers understand this and take an equally gentle approach to the emotional components of personal care. They talk clients through care when appropriate, they stay quiet when silence is needed, and they remain attentive to the emotional sensitivities of caregiving. They also take time to check in regularly with their care recipient asking questions and seeking feedback to ensure they are not overstepping any unforeseen boundaries. 

At Visiting Angels Newton/Canton, we are passionate about providing in-home living assistance that is gentle, both physically and emotionally. Our caregivers are chosen because they share this same passion. We take the time to get to know your loved one personally, to understand their needs, and to put them at ease. Dignified, compassionate, gentle home care is always our top priority. 

Contact us today to request a free personal care consultation!

Our Caregivers

Visiting Angels Newton/Canton has an outstanding team of Caregivers who work tirelessly to provide quality care to our Clients. Our Caregivers are CNA or HHA certified. They must provide three professional references and have professional experience in the home care field. We perform both the MA state criminal record check (CORI) and national background screening(s) on each potential employee. Caregivers must pass an extensive home care exam and are interviewed at length by two Case Managers. Our new Caregivers complete a full orientation training, which includes a specialized dementia care program.

About Visiting Angels Newton/Canton:

Visiting Angels Newton/Canton MA is an award-winning local home care agency providing in-home care services to the elderly and people with disabilities. Countless families have benefited from our Alzheimer's home care, dementia care, companion care, senior care, respite support, transitional aid, and senior home care in Westwood, Norwood, Brookline, Watertown, Needham, Dedham, Canton, Stoughton, Natick, Wellesley, Newton, Chestnut Hill, Roslindale, and nearby towns.

We are honored to have been awarded Top Places to Work by the Boston Globe for five years. We have also earned the Best of Home Care – Leader in Excellence, Trusted Provider, Best of Home Care Provider, and Best of Home Care Employer by Home Care Pulse. We are proudly accredited by The Home Care Alliance of Massachusetts.

While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one's happiness and quality of life. Call us at 617-795-2727 for information.