Showing posts with label home care agency in Brookline/Watertown. Show all posts
Showing posts with label home care agency in Brookline/Watertown. Show all posts

Thursday, January 6, 2022

Things You Should Consider Before Changing Professional Caregivers

 Finding the right professional caregiver for your senior loved one often takes time, adjustment, and patience. In the current caregiver crunch, when there are more HHA and CNA caregiver jobs than qualified caregivers, having a compatible and competent caregiver is valuable. But your loved one’s needs may change over time, perhaps due to memory loss, a stroke, or a new illness, and their current caregiver may not be suitable for the assistance needed. You may begin to consider requesting a new caregiver. Navigating a caregiver change requires honest communication between family members and your care manager and articulated expectations from family members. Here are a few things you should consider.


in-home caregiver helping elderly man at home


Key Questions to Ask Before You Change Caregivers

If you are contemplating a caregiver change, first ask yourself if you have given the home caregiver enough time with your loved one.

Take time to talk with your loved one’s professional caregiver and the home care services provider to share your concerns. They may be able to help navigate the issues.

Also, be honest with each other and yourselves. A few fundamental questions to ask yourself and your loved one:

  • What is missing? For example, does your loved one need a different type of care or attention? Is there a personality conflict?
  • What makes you or your loved one uncomfortable?
  • Are there changes the professional caregiver could make? And if so, make a list and share that with the caregiver and provider.

If you can’t resolve the issue with the caregiver and your home care agency. An experienced agency will work to see if they can provide another caregiver more suited to your needs.

Before You Make a Change

If the current provider cannot meet your family’s needs or if your family isn’t comfortable staying with the agency, it is best to do your research before you make a switch.

Some questions you should be prepared to answer:

  • Did you sign a contract or an agreement? If so, read it in full to understand your obligations.
  • Are you required to give notice? If so, how much notice are you required to provide?
  • Are you required to provide written notice?
  • Will there be administrative or exit fees for terminating the contract or agreement?
  • Will a caregiver change affect any insurance that may be covering payments? And if so, how much time will be needed to make those changes?

Also, please keep in mind federal regulations require home health care agencies to be more responsive to their clients or risk losing Medicaid or Medicare funding. While it remains unknown when the changes will be fully implemented, it seems clear that new rules will continue to focus on the rights of the client and families.

Going Forward with the Change

You and your loved one should never feel pressured to stay with a professional home health aide who does not meet your needs or an agency with which you remain uncomfortable.

If you and your loved one decide that changing home care agencies is the best option for everyone, be sure you have vetted a new home care provider before ending your agreement with your current provider. Here are the critical first steps to follow to help you:

  • Provide adequate notice to your current agency. Inform them you will no longer require their services (again, refer above to important notes about the contract you signed).
  • Alert your insurance or bank to ensure payments continue on time, so there is no lag in caregiving.

Remember, too, to be patient as your loved one adjusts to a new professional caregiver. Sometimes, it just takes time. And sometimes, there’s a better fit. Either way, the critical thing to realize is that this is a problem that a superior home care agency like Visiting Angels can solve. Contact us today for a free in-home consultation.

About Visiting Angels Newton/Canton

Visiting Angels Newton/Canton MA has been providing high-caliber in-home care services for seniors and people with disabilities for over eighteen years. Countless families have benefited from our at-home living assistance, companion care, respite support, live-in and 24/7 home care, dementia and Alzheimer’s care, transitional aid, and private duty care services in Natick, Wellesley, Dedham, Needham, Stoughton, Brookline, Canton, Watertown, Jamaica Plain, Newton, Norwood, Roslindale, Upper Back Bay, Westwood, and neighboring communities. As a result of our exemplary home care service, Visiting Angels Newton/Canton has won the Best of Home Care Leader in Excellence Award; the Best of Home Care Provider of Choice Award; and the Best of Home Care Employer of Choice Award from the national client satisfaction survey firm, Home Care Pulse, for six years. We have been honored to receive the Boston Globe’s Top Places to Work award for seven years and one of the ten best places to work in Massachusetts in 2021 based on diversity and inclusion. Our dedicated and well-trained caregivers love their CNA jobs and HHA jobs.

Tuesday, July 9, 2019

Coordinating Home Care Between Family & Agency Caregivers

When hiring a caregiving service, many family caregivers remove themselves from the situation. They envision care as a two-part equation. Care recipient on one side - home care agency on the other.
In truth, family caregivers are a crucial part of this equation. Caregiving is easier when family members and professional caregivers support one another. It allows you to split caregiving responsibilities effectively. It will enable you to focus on the care duties you’re most comfortable handling. Also, it helps you avoid caregiver burnout, which is common among family caregivers.

Preventing caregiver burnout is equally crucial for your well-being. Caregiving improves or maintains quality of life for your loved one. However, that shouldn’t come at the cost of your self-care. Without support from professional caregivers, it is possible for your physical, mental, and emotional health to suffer.​

So when you are hiring home care services, it’s essential to keep your schedule, needs, and well-being in mind. Moreover, you’ll want to do the same for other family caregivers who provide care for your loved one.



Coordinating with Home Care Agencies

When you’re hiring a caregiving service, whether it is respite care, live-in care, dementia care, or other assistance, there are several areas where it helps to coordinate between family caregivers and home care professionals.

Below are six areas where this can make a big difference in the quality of life for the care recipient and family caregivers.​
  • Care Scheduling. When scheduling care visits, you’ll want to consider your loved one’s routine. At the same time, you’ll want to preserve time for your activities. A reliable home health care agency can schedule care in a way that balances these needs. 
  • Care Responsibilities. With a home care service, you can split care responsibilities effectively. Agency caregivers can take on more laborious tasks or those that require specialized knowledge or skills.
  • Respite Care. Family caregivers need periods of respite to avoid caregiver burnout. A professional care agency will prepare a comprehensive respite plan that will help you attend to your well-being, and they’ll be there when you need a few hours (or a few days) to yourself.
  • Cooperative Care. Certain care activities are much easier to perform as a team. As such, it can be helpful to hire a professional caregiver to assist with aspects of care (as opposed to providing care only when you’re not around).
  • Companionship for Elders. Many families worry about their loved one’s safety and well-being when left alone. With a home care service, you can reduce your loved one’s alone time by ensuring a family member or care professional is there.
  • Flexibility. What happens if your loved one’s condition changes and they need different types of care? Alternatively, what if you have a sudden change in your personal life and can no longer provide care as often? The home care agency will be able to adapt their services to your needs.

​Finding the Right Home Care Provider

Choosing the right home care provider will make coordinating care between family caregivers and care professionals seamless. So, it’s crucial to keep this in mind during consultations with home care agencies. A comfortable rapport and feeling of confidence in your case manager are essential.

When you meet with home care agencies, you’ll want to focus primarily on your loved one’s needs and routines. However, you should find time to discuss your own needs as well as those of other family caregivers. Can care be scheduled in a way that makes your life more workable? Are there care tasks that you’d preferably have performed by a professional? Will you need respite visits to allow for self-care?

At the same time, you’ll want to develop a good relationship with the agency and its home health aides. These are the people who you’ll be planning, coordinating, and working with throughout the duration of your loved one’s care. As such, it’s essential that you start with a foundation of comfort and trust.

Visiting Angels Newton/Canton is an award-winning home care agency with an excellent track record with over fifteen years of experience in the home care industry. Our case managers and care providers understand the tremendous role family caregivers have in the care equation. Because of this, we go the extra mile to work with our clients’ family members to provide caregivers with the support they need. Our case managers and office staff make it a priority to communicate with you and your family about changes in schedules, medication needs, appointments, and the day-to-day needs of our clients and their family caregivers.

About Visiting Angels Newton/Canton

Visiting Angels Newton/Canton senior home care agency provides quality in-home care services to seniors and people with disabilities. Countless families have benefited from our dementia home care, Alzheimer’s care, companion care, respite support, transitional aid, and elder home care services in Wellesley, Natick, Newton, Needham, Brookline, Chestnut Hill, Canton, Westwood, Dedham, Watertown, Stoughton, Roslindale, Norwood, and nearby towns. The services provided by Visiting Angels Newton/Canton will be sure to make a positive impact on your loved one’s happiness and quality of life. Call us today at 617-795-2727 for more information.

Saturday, October 27, 2018

Keep Elderly Minds Sharp Using Elder Care Services


Summary:  Maintaining a healthy lifestyle can keep elderly minds sharp, including a proper diet, physical exercise, and mental exercise.  Using elder home care services can assist a senior in a healthy routine to maintain a sharp mind.  Visiting Angels provides non-medical home care and joyful elderly companionship.
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A healthy lifestyle can lead to sharper minds in the elderly.  This fit standard of living includes healthy eating, exercise, and stimulating the mind with mental activity.  By using elder care services, a senior can get the support and encouragement they need to keep up with their physical and mental health.   

In addition to physical health, diet contributes to brain health and protects against cognitive decline.  Five servings of fruits and vegetables a day should be consumed, as well as fish once or twice a week.  Trans and saturated fats should always be avoided.  A companion from elder care services can make sure that someone living on their own will continue with their healthy eating, and not skip meals. 

Home care aide plays chess with senior at home

Physical activity that maintains cardiac fitness and vascular health can take of your brain as well.  Preferably thirty minutes of exercise every day, but at least three times a week, allows for cardiovascular benefits.  This vascular health and maintenance translates into a sharp mind for seniors.  Hiring a compassionate home caregiver to visit an elderly loved one can make sure that a patient keeps up with their daily exercise routine. 

Engaging in mentally challenging activities can also keep elderly minds quick and healthy.  Reading, crossword puzzles, sudoku puzzles, games, brain teasers, or learning a new language or musical instrument keeps minds active and occupied.  They are also very enjoyable pastimes, and an elder care service providing a friend to share in these activities can be a positive experience. 

A non-medical home care agency provides personalized care for seniors as an alternative to assisted living facilities or nursing homes.  The longer a senior can remain in their own home, the more active both mentally and physically they will stay.  Companionship provided by home care agencies can help an individual with their routine and assist in their activities.  It is crucial your loved one continue to live a healthy lifestyle, maintaining a sharp mind. Elder care services contributes to this goal.   

About Visiting Angels Newton/Canton:
Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to elderly and people with disabilities. Countless families have benefited from our dementia home care, Alzheimer's care, companion care, respite support, transitional aid, and senior home care services in Needham, Brookline, Chestnut Hill, Wellesley, Newton, Canton, Westwood, Dedham, Watertown, Natick, Stoughton, Roslindale, Norwood and nearby towns. While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a big impact on your loved one's happiness and quality of life. Call us today at 617-795-2727 for a free in-home consultation!


Wednesday, October 24, 2018

Preventing Falls is Important to Senior Health


When you think of your aging loved ones, what do you worry about most? Is it a heart attack or stroke cutting short their life, or perhaps cancer? While these illnesses are very real worries for everyone as they age, it may surprise you to discover that falls are the second leading cause of accidental death in the United States, and 75 percent of these falls occur in the older adult population.

Falls are the single largest cause of injury among seniors. According to the Centers for Disease Control and Prevention’s (CDC) National Center for Injury Prevention and Control, older adults are hospitalized for fall-related injuries five times more often than they are for injuries from other causes. One-third of older adults who fall, sustain a hip fracture and are hospitalized, die within a year. 

Home Caregiver helps an elderly man walk to his mailbox

Even if a fall does not result in hospitalization, fear of falling can become a major factor in seniors’ quality of life. Fear leads to inactivity and loss of confidence which in turn produces a cycle of fear, loss of self-confidence and inactivity.

Dr. Roberta A. Newton, Ph.D., Temple University College of Health Professions in Philadelphia has spearheaded efforts to study and research why falls occur and how they can be prevented. Recognizing the importance of preventing falls, Visiting Angels, a national network of franchised non-medical senior homecare agencies, has partnered with Dr. Newton to increase the public awareness and importance of this sometimes overlooked issue.

To help seniors and their families find out more about falls and how to prevent them, Visiting Angels, a senior home care services franchise, conducts free seminars across the country. “As our loved ones age, it is important to recognize that things like throw rugs that once didn’t warrant a second thought, now become household hazards. Mobility and agility limitations require a fresh look at the everyday contents of the home,” says Pat Drea Vice President of Operations. Here are some easy tips to help minimize the risk of life-altering falls for your loved ones.

* Throw rugs can be a tripping hazard. Either remove them or make sure they are securely tacked down.

* Add hand rails to all stairs.

* Clear clutter from walking paths, and make sure hallways and stairways are well-lit.

* Eliminate long extension cords that snake across a room. Plug lamps into outlets near the wall so cords are tucked away.

* Add grab bars next to the toilet, tub and shower.

* Getting in and out of the tub can be hazardous. In addition to grab bars, make sure the tub has non-skid mats. A tub seat may make showering easier, too.

* Trade in floppy slippers for well-fitting slippers with non-skid soles. Also, avoid night clothing that drags on the ground.

The experts at Visiting Angels Newton/Canton can help you check for hazards in your loved one’s home. Call Visiting Angels Newton/Canton, the home care agency in Newton, or call us at 617-795-2727 for a free consultation to help you assess your situation and address the elderly home care issues that are important to you and your family.

About Visiting Angels Newton/Canton:
Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to elderly and people with disabilities. Countless families have benefited from our dementia home care, Alzheimer's home care, elderly companion care, respite support, transitional aid, and senior home care services in Newton, Chestnut Hill, Canton, Westwood, Dedham, Watertown, and nearby towns . While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a big impact on your loved one's happiness and quality of life.



Thursday, October 11, 2018

What to Do When Your Loved One Needs Long Distance Care


You took that fantastic job offer in another state. Mom and dad were healthy and fine. As time passed, you were promoted and became successful. Dad passed away and mom is not doing well on her own. She’s reached an age where daily assistance may be necessary and you’re a 1,000 miles away. How do you manage this situation without picking up and moving your family or your mother? If this scenario sounds familiar, remote care giving might be the answer.

Home care agency Visiting Angels Newton/Canton provides long distance home care for seniors

Visiting Angels supports remote care giving, taking the burden off families and loved ones of those that need care. “Nursing homes and assisted living facilities are not the only options available,” says Richard Bitner, President of the national franchise, Visiting Angels. Non-medical home care services allows your loved ones to live where they want to be … their own home.

Visiting Angels has over 300 senior home care agencies around the country to help educate families and provide care to seniors and people with disabilities. Here are some questions to consider when determining if your loved one needs professional care:

  • Does your loved one need assistance with walking?
  • Has their physical and/or emotional health been declining?
  • Are they able to prepare nutritious daily meals?
  • Are they able to shop for themselves?
  • Are they able to manage their bills and financial responsibilities?
  • Are they taking their medications on time?
  • Are they still able to drive safely?
  • Are they in need of companionship?
  • Are they able to dress and groom themselves?

If your answers to these questions highlight a loss of ability for your loved one to care for themselves independently, professional elderly home care might be an option for you. When considering agencies, choose one that can offer more than basic homemaker services, including dressing, bathing and other hygienic activities. If the home care agency is based in Massachusetts, be sure to check that it is bonded, insured and accredited by Home Care Alliance of Massachusetts.

For piece of mind for you and your loved one, understand the caregiver’s background and experience. Home care agencies should be able to provide you this along with conducting a criminal background check on its employees. You also should be able to meet with the caregiver before you agree to services to make sure that personalities match and you are comfortable with the service they provide.

“And you should be entirely comfortable with the person helping your loved one,” adds Bitner. “For example, at Visiting Angels, we try to match the personalities of our clients with the personalities of our home caregivers. If something doesn’t fit, we find someone who does. This makes everyone happy and allows us to give the best care possible.”

Since home care services are non-medical, they currently are not covered by Medicare. But you do have options. Elderly home care services can be paid individually or by long term care insurance. Often, funds from associations are available as well. For example, contact the organization that is involved with the illness that your loved one is afflicted with. Funds are sometimes available for their members.

Veterans and their spouses might qualify for the Disability Pension for Aid and Attendance. Others decide to take out a reverse mortgage. Whatever your situation, the proper research can determine the best route for financing care.

Most importantly, stay in contact with your loved one and the people involved in their care. Establish periodic phone calls and visit when you are able. Conversation shows you care whether you are in the same room or across the country.

Visiting Angels Newton/Canton senior homecare agency provides high quality in-home care services to seniors and people with disabilities. Countless families have benefited from our dementia home care service, Alzheimer's care, companion care, elderly care, respite support, transitional aid, and elder home care services in Wellesley, Newton, Needham, Brookline, Chestnut Hill, Canton, Westwood, Dedham, Watertown, Natick, Stoughton, Roslindale, Norwood and nearby towns. While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a big impact on your loved one's happiness and quality of life. Call us today at 617-795-2727 for more information!

Wednesday, October 3, 2018

Take the Pressure Off with Respite Senior Home Care



Summary:  There are many responsibilities when caring for an aging loved one and sometimes family members cannot be there all the time.  Senior home care services from Visiting Angels Newton/Canton can provide a much-needed respite for families.
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Many adult children are finding themselves in the role of primary caregiver for their aging parents (and other family members).  There tends to be a great struggle to find the balance between juggling their own families, careers, and the responsibilities of caring for their parent(s).  When at all possible, it is advised to seek support and ways to incorporate personal time and wellbeing into the caregivers’ schedule.  Visiting Angels Newton/Canton respite senior home care is helpful with daily tasks, overnight support, and live-in care.

Home care aide provides companionship to senior adult

A home health aide can take over tasks such as household maintenance and daily chores. Your Visiting Angels Newton/Canton caregiver can assist with bathing and grooming, changing of linens, and laundry, preparing meals, and helping your loved one prepare for bed. Having the help of a home health aide brings a substantial difference and much-needed balance and piece of mind to the family and senior receiving the care.

In addition to chores and keeping up with household duties, maybe a challenge is overnight care, or even being responsible for someone who lives out of town.  It is not unusual for loved ones to live in other states and countries, making transition challenging and decision making an immediate priority.  If the adult child who is responsible for their parent lives out of town, how will their loved one get to a doctor’s appointment, have a companion to check in on them, or take their proper medication?  Hired elderly home care is available, offering caring, secure, and trained caregivers.  You may only need home care at night, so your loved one is not alone and has assistance as needed.  Visiting Angels Newton/Canton can provide overnight coverage as well as live-in caregivers, offering 24 hour a day, seven days a week coverage. 


Visiting Angels Newton/Canton provides caring, at-home caregivers offering respite for families, alleviating the stress of trying to balance career and family. Using Visiting Angels Newton/Canton’s services can assist with learning how to function in a new and unfamiliar role as caregiver to a parent.  Our caregivers allow the maintenance of a family’s schedule while providing personalized home care to their loved one. 

If you are looking for home care services in Brookline, Watertown, Newton, Canton, Wellesley and nearby areas, call Visiting Angels Newton/Canton at 617-795-2727 for a free in-home consultation. 

Friday, August 31, 2018

Combating the Stress of Elderly Care

It is stressful being a Caregiver for an elderly parent or loved one, no matter how much you may love them.  There is a significant amount of disruption to your life and schedule, as well as the worry and sorrow of watching someone you love to become more helpless.  There are also feelings involved with elderly care including frustration, guilt, resentment, and hopelessness.  Feeling unappreciated for all the work you do also contributes to anxiety.  There are some ways to combat the stress of elderly care including getting help and support, maintaining your health, and staying organized about your loved one's health and care.

Allowing yourself assistance and support is critical to managing stress when caring for someone.  Hold a family meeting and include your loved one to identify problems and solutions.  Together you can work out a  care plan and share responsibilities so that you do not try to do everything alone. Also seek additional help from professionals, community resources, or support groups for any specific medical conditions like Alzheimer’s or cancer.


 Maintaining your personal health is important in helping you deal with the stress of elderly care.  Getting proper nutrition, rest, and exercise allows for your stable physical and mental health.  Neglecting your health problems will allow stress to catch up with you easily.  You will not continue to be a strong caretaker if you put your needs last.  This can lead to emotional exhaustion, depression, and illness.  Understanding and communicating your feelings is also part of maintaining your health.  There are fewer negative effects of stress for people who admit their feelings and express them.

It is important to stay organized and have awareness about the details of your loved one's care.  You should be educated about legal matters, finances, and support services, and have knowledge about their medical condition.  This helps the day to day process move along more smoothly, so that you do not become overwhelmed with logistics.  In case of an emergency, a list of your loved one’s doctors, hospital, pharmacy, and medications should be on hand to make an urgent situation less stressful.

Visiting Angels Newton/Canton is a home care agency offering compassionate and experienced Caregivers to help your loved one remain in their home.  Visiting Angels Newton/Canton allows you to maintain your schedule and provides a respite for family members through services such as meal preparation, light housekeeping, personal hygiene assistance, and companionship.  If your loved one needs home care services in Canton/Stoughton or other areas listed below, please contact us or call 617-795-2727.

Visiting Angels Newton/Canton provides home care services for elderly and disabled clients in Brookline, Watertown, Dedham, Needham, Newton, Roslindale, Wellesley, Natick, Westwood, Norwood, Canton and surrounding areas.

Wednesday, August 1, 2018

In-Home Care Service Helps Dad Take Care of Mom

 According to 2015 statistics from the Pew Research Center, about 7 percent of spouses are caring for a partner. Although it may seem like the ideal arrangement, in reality, it’s very difficult for many caregiving partners to recognize the need for help and accept it before it’s too late. Spousal caregivers (aged 66-96) who experience caregiving-stress have a 63 percent higher mortality rate than non-caregiving peers, per a report from the Family Caregiver Alliance.

Homecare services support family caregivers


Family Caregiving is Hard Work

It’s easy to think of your parents as keeping each other company at home, but as spousal and family caregivers become more focused on the care receiver over time, they inadvertently cut off contact with friends and sometimes even family. They stop going to church, the library or out to their favorite restaurants. If your father is feeling lonely or depressed while caring for your mother, what kind of care will he be providing?
Caregiving can take an emotional toll on the family caregiver because they are watching the person they love suffer from an illness, injury or disease. A spousal caregiver who feels inadequate to meet his spouse’s needs may feel a sense of guilt, failure, frustration. If the spouse’s personality has changed due dementia or another diagnosis, he may find himself struggling to feel love or compassion towards his partner.
The house itself also tells the story of how caregiving has affected your parents. Dad can’t maintain the level of cleanliness he is used to if he’s afraid to leave Mom alone in a room for more than five minutes. Laundry may pile up, and bills, too.
Family caregiving is hard work, emotionally, physically, and mentally. When one spouse takes on the hard work of managing a household along with their loved one’s daily care needs—all the while dealing with the roller coaster of emotions this role brings—that spouse is at risk of burnout and even early death. To give care, you must take care. To provide the best care, you must care for yourself in the best possible way.

How In-Home Senior Care Helps

Senior home care services helps caregiving couples and the families who love them by providing companionship, light housekeeping, transportation, meal prep, grooming, bathing and help with activities of daily living.  Homecare aides do not replace the vital work of the spousal caregiver. They complement it and enable it to go on for as long as possible. They lighten the load of caregiving so that family caregivers can work through grief as they provide care to their loved ones.
That said, you should always present the idea of home care support as a way for both parents to stay healthy and at home for as long as possible, affirming the value of the care they’re already providing and suggesting the benefits will go both ways—because they do.
Visiting Angels Newton/Canton provides professional and compassionate in-home care services in Brookline, Watertown, Newton, Needham and nearby areas. We have received the Best of Home Care Leader of Excellence Award from Home Care Pulse four years in a row! For more information on why your elderly parent needs more help than a friend or family caregiver can provide, call us at 617-795-2727 or contact us today!